Shipping & Delivery

How do I track my order?

After placing your order and it has been dispatched you will receive a tracking link via the email address you have provided. You can track your order on the shipping carrier's website.

When will my order be sent?

We aim to process orders within 1-3 business days. Orders received on weekends or public holidays will be processed on the next business day.  

How much is shipping?

Shipping is calculated at checkout depending on which part of the globe you're at! We have free shipping for orders over $50 AUD! Grab another kit for a friend or partner and make a night out of it! Otherwise a cheeky one for yourself is a great idea too...

How long until my kit arrives?

All delivery estimates are given at the time of purchase during checkout. Delivery times may vary depending on your location and shipping method. 

We do our best to get your kit to you as soon as possible however sometimes this is beyond our control. If you're worried about where your kit is, please feel free to contact us!


Can I cancel my order?

We'll be sad to hear this but we understand stuff happens! 

If we haven't sent out your order yet we can cancel your order and provide a refund. Please email us as soon as possible. 

If we've already sent the order out unfortunately we won't be able to cancel your order. But don't worry, we think you'll realise this is the better option anyway!

What if my kit arrives damaged?

In the unfortunate case that your order is damaged and beyond it's original use, please contact us within 3 days of receiving your order. We'll do our best to come to a resolution with you.